tag:blogger.com,1999:blog-6851767805991107880.post8896912458628045852..comments2023-06-26T07:56:40.968-05:00Comments on kimsmith designs: Review: Preset Viewer by TumaSoft, LLCKimhttp://www.blogger.com/profile/05066408082968591568noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-6851767805991107880.post-29287427448311259202008-08-01T13:26:00.000-05:002008-08-01T13:26:00.000-05:00Mr. Phillips,I have replied by email to your issue...Mr. Phillips,<BR/>I have replied by email to your issues. The email was sent from betsy [at] plaindigitalwrapper [dot] com.<BR/>If you do not receive it, please contact me directly at the phone number listed above.<BR/>With warmest regards,<BR/>Betsy Tuma<BR/>Owner/Designer<BR/>PlainDigitalWrapper.com<BR/>Co-Owner TumaSoft, LLCAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6851767805991107880.post-72558322320202501302008-08-01T12:47:00.000-05:002008-08-01T12:47:00.000-05:00Gregory, I am sorry you're having problems wit...Gregory, I am sorry you're having problems with the Preset Viewer, but I don't work for them, I just reviewed the program that I bought and liked. <BR/><BR/>You need to contact Tumasoft directly, by using the information provided within the program documentation and you can also try here: <BR/> http://www.plaindigitalwrapper.com/shoppe/help.php?section=contactus&mode=update<BR/><BR/>and here:<BR/><BR/>Customer Service<BR/>By Phone: 1-719-510-6669 <BR/>9 AM - 3 PM Pacific Time Monday - Saturday <BR/><BR/>and here:<BR/><BR/>support@plaindigitalwrapper.com <BR/><BR/>Those are in addition to the contact information provided you within the Preset Viewer program documentation that you received.<BR/><BR/>KimKimhttps://www.blogger.com/profile/05066408082968591568noreply@blogger.comtag:blogger.com,1999:blog-6851767805991107880.post-61108472357718518912008-08-01T04:21:00.000-05:002008-08-01T04:21:00.000-05:00Nobody answers any emails for tumasoft.I purchased...Nobody answers any emails for tumasoft.I purchased the program last week.If nobody answers soon I will file a complaint against them,so if anybody knows them,tell answer their email....<BR/><BR/>gregory phillips<BR/>awolcreations@yahoo.comAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6851767805991107880.post-60126605367042002962008-03-05T11:38:00.000-05:002008-03-05T11:38:00.000-05:00Lavica,I'm sorry your experience wasn't the norm t...Lavica,<BR/>I'm sorry your experience wasn't the norm that most other buyers had...the only advice I can give you is to contact TumaSoft again until you hear back from them. I am sure they will fix whatever problems you're having.<BR/><BR/>KimKimhttps://www.blogger.com/profile/05066408082968591568noreply@blogger.comtag:blogger.com,1999:blog-6851767805991107880.post-45463614080650651102008-03-05T07:18:00.000-05:002008-03-05T07:18:00.000-05:00Hi there,really I wouldn't waste your money on pur...Hi there,<BR/>really I wouldn't waste your money on purchasing the full product. I downloaded the trial and though most functions are locked you can still view all of your brushes and I should <BR/>have stayed with that :( but silly me I wanted the full version so I went along to Plain <BR/>Digital Wrapper Ltd and paid by paypal and was sent a download link. But when I installed <BR/>the software and tried to register as instructed it was a different story, the <BR/>registration process is faulty and informs you that you have already registered and a <BR/>serial has been mailed to you - not true, I even checked my spam folder and re-checked I had given the correct email when I purchased the software. So then i thought it's a firewall issue, uninstalled and re-installed the software and turned off my windows <BR/>firewall, nothing. So then I went to Tumasoft and tried to register on the forum for help <BR/>and found registration does not work because they have a perl error on the website. So <BR/>then I mail Tumasoft support but get no reply. Then I mail Plain Digital Wrapper Ltd, the <BR/>vendors of the program at thier sales email - no reply even though they state they reply 24/7.<BR/><BR/>Am I happy ? - no I'm not. Ironic really that checkout and collection of payment seems to <BR/>function really fast and well though. Be warned don't bother, till Tumasoft sorts it's act out.<BR/>LavicaAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6851767805991107880.post-42315192106469104232008-01-14T07:37:00.000-05:002008-01-14T07:37:00.000-05:00Sounds like a great program. However, you failed t...Sounds like a great program. However, you failed to mention that it is Windows only. Any idea about a similar program for Mac Scrappers?Anonymousnoreply@blogger.com